Pricing Information

Frequently Asked Questions

Does Played have a free package?

Our professional package are free for free to access facilities and activities, we only charge you for each time some makes an online payment. Organisations with free offerings still get access to everything available in our Professional package. 

How do I pay my fee’s?

When using Played’s payment processing, you have the option to either “absorb” your fees and pay them out of your booking revenue, or pass them along to your ticket buyers. The majority of organisers who pass fees to their buyers pay nothing out of pocket to use Played.

Are you OpenActive compliant?

Our products are all built to the highest and latest OpenActive specifications. Our software is one of the first to implement the booking specification meaning that your offering can be booked through the most popular third party sites and applications.

Does it require training to use your software?

Our software is designed to be used by anyone even if their knowledge of computing is small. We have user tested all of our products to make sure that it’s simple and easy to understand for all types of organisations and their audience. If you do have any issues a member of our team is always available to lend a hand.

What product customsation do you offer?

Our core suite of products can be customised on different levels to suit your needs. From the branding to custom forms we can build the platform to your required specification. Please get in touch and we can start designing the perfect product for you.

Can i change my package?

You can upgrade or downgrade anytime depending on the needs of your organisation. Please contact us to discuss any changes required.

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